| Q |
Where are
your offices located? |
|
A
|
In Australia our main office is located in Mebourne where
we offer in-house sales and service. We also have sales
agents located in Queensland, New South Wales, South Australia,
and West Australia to provide local support to our customers.
In NZ we have our headquarters located in Grafton, Auckland.
We also have a sales and service office located in the
South Island of New Zealand for our southern customers. |
| Q |
What levels
of service do you offer? |
|
A
|
Tasman Machinery believes that
back-up service and support is critical to the success of
our customers. We have in-house service engineers, who have
been factory trained at many of our suppliers locations
around the world, who are available for both onsite and
telephone support. |
| Q |
Do you stock
spare parts? |
| A |
With offices located in both
Australia and New Zealand Tasman Machinery are able to provide
most spare parts at very short notice. We have an integrated
inventory management system and in many cases are able to
supply spare parts on a same day or next day basis. |
| Q |
What other
services can you offer? |
| A |
Besides our main activity of
selling and servicing equipment to the plastics and tool
making industries, Tasman Machinery is able to provide full
consultancy services for a variety of projects. Within the
last year we have designed and installed plastics recycling
systems; provided a feasibility study for a company considering
entering the plastics industry (this included full costings
from factory, energy, labour ,raw materisl and final pricing
of products); designed and project managed the launch of
a new product utilizing recycled plastic material. We are
also able to provide valuations for the complete range of
plastic and tool room equipment. |
